Upgrade Policy

Upgrades are available for customers who already have licenses of our products.
If you would like to order the upgrade, please contact our Sales Department.

• License Upgrades
  Provides for customers who already have a license of our product and wish to upgrade it to advanced license type(ex: Single Server License to Enterprise License).
• Minor Version Upgrades
  When you buy a copy of our product, you will get minor updates and bug fixes for free. Minor updates are updates of which the first version number has not changed. So if you buy EAUpload 1.1.x, you can upgrade to any other version 1.x.x free of charge.
• Major Version Upgrades
  Major upgrades are indicated by a change in the first version number. So an upgrade from 1.x.x to 2.x.x is a major upgrade. Major upgrades usually have a significant amount of improvements and new features. Therefore, you will likely have to pay an upgrade fee if you want to take advantage of a major update. This fee is typically half(50%) the price of the product.
  
  However, if a major upgrade is not free, the previous version will remain available for those who purchased it in the past and feel no need to upgrade. You will never be forced to upgrade. You will still be entitled to technical support if you continue to use the previous version. However, you will not receive any further updates with improvements or new features. Also, if you originally bought 1.x.x, you can still buy the 3.x.x upgrade even if you did not buy the 2.x.x upgrade.